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About DWF Legal Solicitors

DWF legal solicitors formed in 1977 as a four-office practice in the Northwest. It is now based in 17 offices throughout England, Scotland, Ireland and Dubai with 2,100 employees.

Providing a broad range of legal products, DWF’s drive towards consistent best-practice results is delivered through informed commercial and sector specific advice to a variety of clients, which has been developed in situ with its extensive experience.

The Challenge

Previously, cleaning services were undertaken by separate companies with different contracts across DWF’s sites. However, Karl Warmbold, Director of Facilities & Property for DWF, sought to rationalise these multiple contracts, and find a company that could provide a cost-efficient model.

Furthermore, DWF wanted a cleaning companythat would support its moral practices concerning employee welfare: “For example,” Karl says, “DWF pays the National Living Wage and it was important that we appointed a cleaning company that supports this.”

Axis continues to excel with its flexible approach to services, working well to deliver agreat service.

The Solution

Axis Cleaning and Support Services was chosen due to being able to demonstrate its clear industry experience and proffiency based on 25 years in the cleaning industry. It also demonstrated that it could unify the regional contracts.

As a result, it now uses a tailored approach togeneral cleaning responsibilities across all office locations, in addition to intensive cleaning of carpets, windows, visible spaces and washrooms and maintaining consumer supplies.

In bringing multiple contracts under one umbrella with Axis, DWF has made considerable savings on hours across all office locations: “Reducing our contract to a single cleaning supplier has been hugely beneficial to the company so far, bringing with it the benefit of economies of scale,” says Karl.

“The contract has been running successfully since and DWF is delighted with the quality of service Axis is providing. We have a system in place to measure and monitor progress on a monthly basis, upon which Axis continues to excel with its flexible approach to services, working well to deliver a great service,” he concludes.