Axis Group launches Acuity, a 5* reception and concierge service


Axis Group has launched Acuity, a fully independent business that will provide reception and concierge services to clients who require a front of house presence comparable to that expected in a world-class 5* hotel.

Acuity’s bespoke services are suitable for both corporate and residential environments, adapting to the exacting requirements of each individual client and their corporate culture. According to General Manager Chiara Di Rienzo: “The highly trained and immaculately presented Acuity site-based teams will create an environment where impeccable customer service is experienced on every occasion.” she says.

In addition to Acuity’s core business of providing front of house receptionists, services also include the management of switchboards, corporate help desks and meeting room management. In respect of each of these services, the on-going blended training programme undertaken by each employee will ensure consistency in both knowledge and performance.

Acuity will also provide Virtual Concierge, a discreet and comprehensive service with a remit wholly dependent on the changing and varying needs of each individual client:

Chiara is in no doubt that Acuity will provide a highly impressive service offering: “Our highly selective recruitment processes together with our commitment to our employees’ welfare and development will be a decisive factor in Acuity’s success. Our clients will experience levels of customer service and professionalism that will become the new benchmark in respect of front of house services and our employees will add genuine value to their businesses.” She concludes.

Visit the Acuity website: